Return and Exchange Policy
Our Commitment
At Shree Dhore Jewellers, customer satisfaction hamari
priority hai. Hum ensure karte hain ki aapka shopping
experience smooth aur trustworthy ho.
Return Policy (7 Days)
Returns delivery ke 7 din ke andar accept kiye jaate hain,
following conditions ke saath:
-
Product damaged, defective ya incorrect hona chahiye.
-
Product unused condition me hona chahiye.
-
Product original packaging ke saath return karna hoga,
including:
- Original Invoice
- Product Certificate
- All accompanying documents
Note:
Damage ya defect ke proof ke liye photos ya videos
required ho sakte hain.
Exchange Policy
-
Approved exchange ka delivery
3–5 working days me complete kiya jayega.
Return Request Process
-
Return initiate karne ke liye customer ko delivery ke
7 din ke andar support team se contact
karna hoga.
-
Request approve hone ke baad secure return ke liye
Return Packaging Kit arrange ki ja
sakti hai.
-
Customer ko courier airway bill number safe rakhna
chahiye for tracking.
Important Conditions
-
Return tabhi accept hoga jab product specified return
period ke andar hamare registered address par receive ho.
-
Return facility sirf official website se ki gayi
purchases par valid hai.
Non-Returnable Products
Niche diye gaye products par 7-day return policy
applicable nahi hai:
- Gold Coins
- Silver Articles
- Customized ya engraved jewellery
- Personalized orders
- Make-to-order products
-
Promotional offers, discount coupons ya special
schemes ke under liye gaye products
Refund Policy
-
Product receive hone ke baad hamari
Quality Assurance Team inspection karegi.
-
Approval ke baad refund
original payment method me process hoga.
-
Refund processing timeline:
7–10 working days.
Our Promise
Humara aim hai ki har customer ko genuine products,
transparent policies aur trusted service mile.
